Description: With increasing demand for quality new-hires, it is increasingly important to hire the most impactful employees. Actuaries who think creatively can have a disproportionately positive effect on their employers. In this article, we discuss how to identify this type of person during the interview process.

Description: This book explores diplomatic strategy in an historical context. Many of the lessons in the book are useful to business decision-makers.

Description: This article covers the importance of letting teams lead you as a leader, that it's okay to admit you're not okay even at work, and that it's important to find informal ways for virtual teams to connect.

Description: Relationship management is your ability to use your awareness of your own emotions and those of others to manage interactions successfully. Given enough time and quality exchanges, we can form a relationship with any person we encounter. We should strive to develop positive relationships with people we like, and even with those we don’t like as much. Once established, both parties will understand each other better and benefit from the connection. Relationships can be challenging, especially at work or under stress. Skillfully managing them will help you initiate direct and productive conversations to alleviate misunderstandings, solve conflicts and achieve desired goals. This article explores strategies to develop the skill of relationship management.

Description: Providing ways to master the art of soft skills and embracing agility to propel actuarial success in today's market.

Description: We are living in a time of significant changes which are taking a toll on some employees. To assist our team members through these tumultuous times, being a supportive manager is key. We discuss using emotional intelligence to help employees have a positive work experience.

Description: This article is an overview of the SOA Leadership & Development Section Council's current projects, recent accomplishments and some immediate focal points of the Leadership & Development Section Council's efforts.

Description: Think of all the documentation you as an actuary are expected to write: emails, status reports, business plans, white papers, case studies, user guides, pricing and methodology manuals, policies, procedures, regulatory submissions, and more. But while you’ve been formally taught many skills to qualify as an actuary, how to write well is probably not one of them. Fortunately, writing well is not some esoteric skill only available to those with a gift for it. Sure, a little talent helps—but knowing and applying some tricks from professional writers will greatly enhance your ability to communicate even the most complex ideas clearly and simply.

Description: A summary about the first book club discussion on Never Split the Difference. Insights on key negotiation elements are discussed in the article.

Description: This article provides key themes of effective project management and case studies to illustrate their successful application. Key learning outcomes are: • To understand project management goals and key themes for success • For students, be empowered to manage. For managers, empower students to develop project management skills in tandem with their technical skillset